What the study found
A website-based point of sale (POS) system for Kurnia Laundry was reported to improve transaction recording, speed up service, and provide more transparent information to customers.
Why the authors say this matters
The authors conclude that using a website as a POS system can help increase the efficiency and competitiveness of laundry micro, small, and medium enterprises (MSMEs).
What the researchers tested
The researchers developed a website-based POS system for Kurnia Laundry, an MSME in Ogan Ilir that was still using a manual system for transaction recording, stock management, and customer service. They used a Research and Development (R&D) method with a waterfall model approach, including analysis, design, implementation, system testing, and maintenance.
What worked and what didn't
The study reports that the system increased the efficiency of transaction recording, accelerated service, and helped the owner monitor business performance in real time. It also supported customer data management and stock management.
What to keep in mind
The abstract does not provide detailed test results, comparison data, or limitations beyond describing the system as a study product for one laundry business.
Key points
- Kurnia Laundry had been using a manual system for transactions, stock management, and customer service.
- The researchers developed a website-based point of sale (POS) system using an R&D method and a waterfall model.
- The reported effects included more efficient transaction recording, faster service, and more transparent customer information.
- The system also helped the owner monitor business performance in real time and manage customer data and stock.
- The authors conclude that the website POS approach can increase efficiency and competitiveness for laundry MSMEs.
Disclosure
- Research title:
- Website-based POS system improved laundry operations
- Authors:
- Apriansyah, Dedi Haryanto, Arka Dafa Haqiki, Zulhipni Reno Saputra
- Institutions:
- Universitas Muhammadiyah Palembang
- Publication date:
- 2026-02-25
- OpenAlex record:
- View
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