Concept: AI in Service Interactions
Affective and Goal-Oriented Factors of Relationship Formation in the Digital Therapeutic Alliance: A Longitudinal Study of Mental Health Chatbots
How emotional support and practical help drive user engagement with AI mental health chatbots
RAG Without the Lag: Enabling “What-If” Analysis for Retrieval-Augmented Generation Pipelines
Tool for quickly testing different configurations in AI retrieval and generation pipelines
The Global Impact of Generative AI on the HCI Landscape: International Perspectives on HCI Education, Industry Dynamics, and Funding Considerations
How generative AI reshapes HCI education, industry work, and research funding worldwide
Artificial intelligence of things (AIoT) based smart elderly care in Beijing China faces challenges and requires policy solutions
Barriers to smart technology adoption in elderly care services
Tracking Together: A Robot-and-App-Based Speech Analysis System to Support Shared Meaning-Making Among Dementia Care Partners
Designing dementia care tracking that serves both patients and their family caregivers
Artificial intelligence in higher education: a systematic review of its impact on student engagement and the mediating role of teaching methods
How teaching methods shape AI's impact on student engagement
Beyond the hype of Robotic Process Automation (RPA): on conditions needed to implement RPA in organizations
Why robotic process automation requires more planning than vendors suggest
Large language models provide unsafe answers to patient-posed medical questions
Safety risks in AI chatbot medical advice to patients
Exploring Students’ Perceptions of Generative AI: Benefits, Challenges, and Academic Ethics
Student perspectives on generative AI benefits and academic integrity risks
A Phenomenological Investigation of Teacher Candidates’ Metaphorical Views on AI in Language Learning
How language teachers view artificial intelligence in the classroom
