Tag: AI in Service Interactions
Beijing AIoT elderly care faces multiple implementation barriers
Barriers to smart technology adoption in elderly care services

Some medical chatbot answers may be unsafe
Safety risks in AI chatbot medical advice to patients

Older adults still faced interaction challenges with voice assistants
How older adults handle voice assistant errors in their homes

Consumers like AI banking benefits but worry about trust and data safety
How customers embrace AI banking while grappling with data security and trust concerns

CropCare-RAG gave more reliable crop-disease answers
AI chatbot that diagnoses crop diseases from leaf images using verified agricultural data

Nexa reports improved support efficiency and scalability
AI-powered platform combining chatbots and voice assistants for scalable customer support








